Steve Hargadon: This Thursday: “What They Don’t Teach You in Library School: Security Matters & Talking Helps
What They Really don’t Teach You in Library School:
Protection Matters & Conversing Assists – It really is All About Individuals
A “Safe Library” webinar, aspect of the Library 2. Company, Protection, and Protection Series with Dr. Steve Albrecht
OVERVIEW:
“All correct. Okay. The usual things is just not doing the job.” – Dr. Peter Venkman (Bill Murray) in “Ghostbusters”
On a crack from educating my library workshop, at 1 of the lots of libraries I have frequented across the US, a participant will appear up to me and say, “The data you might be offering us is stuff they sure failed to train us in library university.”
Sometimes the staffers will say this to me with a gleam in their eyes, as if they are understanding the techniques to achievement other periods it truly is a far more rueful remark, as if they experienced skipped out on some valuable matters prior to now.
I have listened to variations of this similar remark several instances and it goes back to a level I have typically manufactured: this work is extra than just books, periodicals, DVDs, online video game titles, literacy systems, research, and furnishing information and facts it is really all about individuals, on equally sides of the desk. This session will enable you see the parameters, perimeters, and boundaries for your task, as you perform to do your finest with and for patrons, your colleagues, your bosses, and your library.
This 60-minute education webinar is offered by Library 2. and hosted by ALA writer and library provider, security, and safety qualified, Dr. Steve Albrecht. This session is the 1st in our “The Protected Library Guide Collection,” for all library leaders and workers. A handout duplicate of the presentation slides will be obtainable to all who take part.
Learning AGENDA:
- The demographics of library workforce: who we are in comparison to who our patrons are.
- Viewing protection and security in our part.
- Relocating from Situation White, to Situation Yellow, to Situation Pink, as essential.
- Dr. Steve Albrecht’s “Essential Eight” and “The Essential 10 Issues.”
- Figuring out and applying “Crucial Conversations” and “Verbal Judo.”
- Reading through patron body language: what you see is not usually what you get.
- Steering clear of “shaming cases.”
- Dr. Karl Albrecht’s “Code of Excellent Service”: Ten Personnel Company Behaviors
Date: Thursday, February 9th, 2023, at 2:00 pm US – Eastern Time
Price tag:
- $99/person – consists of any-time obtain to the recording and the presentation slides and receiving a participation certification. To arrange team reductions (see beneath), to submit a invest in get, or for any registration problems or inquiries, email [email protected].
- Cost-free for all those on particular person or team all-accessibility passes (see below).
TO Register:
Click previously mentioned to pay. You can pay by credit score card, and will obtain an electronic mail in a working day with information on how to show up at the webinar are living and then your lasting obtain to the webinar recording. If you are shelling out for anyone else to attend, you’ll be prompted to deliver an electronic mail to [email protected] with the name and electronic mail address of the genuine attendee.
If you have any difficulty registering for a webinar, if you will need to be invoiced or pay by test, or if you have any inquiries, please email [email protected].
Be aware: please check your spam folder if you do not receive your confirmation e-mail appropriate away.
Distinctive Team RATES (e mail [email protected] to arrange):
- Various individual log-ins and obtain from the exact same group compensated together: $75 each and every for 3+ registrations, $65 just about every for 5+ registrations. Unlimited and non-expiring accessibility for individuals log-ins.
- The means to show the webinar (are living or recorded) to a team located in the very same actual physical spot or in the identical virtual conference from 1 log-in: $299.
- Massive-scale institutional access for viewing with person login capacity: $499 (hosted both at Library 2. or in Niche Academy). Unlimited and non-expiring obtain for people log-ins.
ALL-Accessibility PASSES:
- All-accessibility yearly passes incorporate unrestricted entry to the recordings of all of Dr. Albrecht’s former Library 2. webinars, plus dwell and recorded entry to his new webinars for one year. These are hosted both at Library 2. or Niche Academy (if favored).
- For a $499 specific all-accessibility annual pass to all of Dr. Albrecht’s dwell webinars and recordings for a person calendar year, you should click in this article.
- Inquiries for all-accessibility organizational contracts must be directed to [email protected].
Since 2000, Dr. Steve Albrecht has experienced 1000’s of library workers in 25+ states, stay and on the internet, in services, security, and protection. His programs are quickly, entertaining, and offer instruments that can be place to use straight away in the library workspace with all styles of patrons. His new e book, The Secure Library: Retaining People, Employees, and Collections Safe, is published by Rowman & Littlefield.
In 2015, the ALA released his book, Library Protection: Much better Communication, Safer Services.
Steve retains a doctoral diploma in Business enterprise Administration (D.B.A.), an M.A. in Security Administration, a B.A. in English, and a B.S. in Psychology. He is board-accredited in HR, protection administration, staff coaching, and threat assessment.
He has created 25 publications on organization, safety, and management subjects. He lives in Springfield, Missouri, with 6 canines and two cats.
His expert webite is at http://drstevealbrecht.com.
